Are there contracts or commitments?
Monthly is month-to-month — cancel anytime from your dashboard. Annual is paid upfront for 12 months and saves you ~17% (two months free). Either way, no hidden contracts.
Why are these prices so much lower than other agencies?
We've rebuilt agency operations around AI leverage — research, asset prep, copywriting drafts, reporting, even most of the social-media production runs on systems we've spent 18 months engineering. Same delivery quality, lower headcount per client, lower price.
Is ad spend included?
No. Ad spend on Google Ads or Meta Ads is billed by Google/Meta directly to your card. Our tier price covers strategy, setup, and monthly optimization. Most clients in Market Dominator spend $400–$1,500/mo on ads on top.
What counts as my niche?
We currently specialize in 13 niches: restaurants, cafés, bakeries, contractors, construction, flooring, clinics, salons, grocery, food production, hospitality, local retail, and other local services. Each tier auto-adapts its included services to what your niche actually needs.
Do you do work for businesses outside Canada?
Right now, no — we're focused on Canadian SMBs (Toronto / GTA / Ontario primarily) so we can be in the same time zone, understand the same regulations, and visit when needed.
What does "Most chosen" mean on Local Hero?
Local Hero includes ~$1,099/mo of services for $699/mo. Most established local businesses with $300K–$1M revenue land here because it covers the four things that move the needle (GBP + reviews + SEO + social) without the paid-ads layer.
How fast can you start?
GBP rescue and the website ship in 7 days. SEO and ads kick in over weeks 2–4. Reviews and AI receptionist are live within the first week. Your dashboard shows the whole timeline once you sign up.
What happens if I cancel?
You keep your website, your Google Business Profile (it was always yours), and exports of all reports. Subscription services (SEO retainer, ads management, reviews, AI receptionist) stop at the end of the billing period.
Can I switch from monthly to annual later?
Yes. Click 'Manage billing' in your dashboard to open the Stripe portal — you can swap plans, change billing period, or cancel from there. Switching to annual mid-month prorates your remaining monthly balance against the annual price.